Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
Your home may be repossessed if you do not keep up repayments on your mortgage
All the big firsts in life take preparation. Your first steps came after the end of months of learning. It probably took many driving lessons before you finally passed your test. Owning your first home is no different, there’s a process leading up to getting the keys that can take some time. As you've never experienced this before, our knowledge that comes from years of dealing with first-time buyers like you could be invaluable. We’ll be with you each step of the way, offering advice and guidance on the mortgage process.
The links in this section might help you better understand the process of applying for a mortgage and buying a home, as well as giving you an idea of how long it can take. Keeping informed is essential. Being prepared for each step of the process before it comes, gives you the best chance of a timely outcome.
Our range of mortgages and deciding which may suit you best.
Renting or buying is a decision you need to make based on your own circumstances. We look at the pros and cons of each.
It can be a challenge to understand mortgage-related terminology, so we’ve provided a glossary of key terms and their definitions to help you bust that jargon.
The right account can make saving for your home deposit easier.
How long will it take before you’re ready to move in?
Discover all you need to know about the available mortgage options from Yorkshire Bank.
Is a buy-to-let property the right investment for you? Find out with our examination of the many aspects involved.
How to improve your chances of a successful application when working for yourself.
Tools and guides to help you understand the financial journey to your new home.
Getting a mortgage can seem like a complicated process but we're here to make it as easy as possible for you.
To give you more protection against fraud we’re working to make online shopping safer.
Under new regulations for boosting online security, we might use our mobile app to confirm you’re the one making an online card payment or if we can’t do that, we’ll send you a one-time passcode to your phone.
If we can’t confirm it’s you when you make an online card payment, your transaction will be declined.
We’re making some changes to give you an extra layer of security and double-check that it’s you whenever you’re shopping online.
All you need to do is download the latest version of our mobile banking app. You’ll then be able to authenticate online card payments using the app – you can use your passcode or fingerprint ID to do this. Just make sure you remember your login details and keep them safe.
Make sure we have your latest contact details, get in touch on 0800 028 1712 to tell us your mobile or landline number. Or you can head to your nearest store. If we don’t have your phone number we won’t be able to send you a passcode and your transaction will be declined. Having your phone number will also help us to contact you quickly if we spot anything suspicious on your account.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.